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Cancellations, refunds and booking changes — explained simply. Still stuck? Call us any time.
Cancellation Policy
At Reserve Cheap Flights, we aim to offer a smooth and transparent cancellation process. All cancellations are subject to the terms and conditions of the respective airlines, hotels, visa authorities or service providers.
1. Flight bookings
- Airline cancellation charges apply as per the specific fare rules.
- Reserve Cheap Flights service fee is non-refundable.
- Refund processing time: 7–15 working days, depending on the airline.
- For no-show passengers, refunds are strictly as per airline policy.
2. Hotel bookings
- Cancellation charges vary based on hotel rules, room type and booking dates.
- Non-refundable rooms or promotional rates cannot be cancelled or refunded.
- Refunds are processed within 7–15 working days after confirmation from the hotel.
3. Holiday packages
- Package cancellation charges depend on the components included (flights, hotels, sightseeing, etc.).
- Booking amount / advance payment is non-refundable.
- Any third-party supplier charges will apply additionally.
4. How to request a cancellation
- Call our customer support team on (888) 808-9551.
- Email support@reservecheapflights.com with your booking reference.
Refunds
Refunds are initiated once we receive confirmation from the airline, hotel or supplier.
How refunds are processed
- Refunds are credited back only to the original mode of payment used at booking.
- Timelines are set by the airline / supplier and typically range from 7–15 working days after we receive funds.
- Partial refunds (e.g. taxes on non-refundable tickets) are processed when applicable as per fare rules.
- Service fees and convenience charges are non-refundable.
No-show & partial usage
- If you miss your flight or don't check in, refunds follow strict airline / hotel no-show policies — many offer no refund.
- For partially used itineraries, refunds are calculated based on the unused portion and fare rules.
Booking Changes
Plans change. We make every effort to process changes quickly and at the lowest possible cost — but all changes are governed by supplier fare rules and availability.
Date changes
- Most airlines allow date changes subject to fare difference plus a change fee.
- Availability on your new date must exist in the same booking class.
Name corrections
- Minor spelling corrections are usually allowed and may carry a small fee.
- Full name changes are restricted by most airlines. Double-check your passport details before booking.
Seat, meal & baggage
- Seat and meal preferences can be requested after booking, subject to availability.
- Special assistance (wheelchair, infant, unaccompanied minor) should be requested at least 48 hours before departure.
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